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Use Cases

AI Chatbot for Automotive Industry

cases

Develandoo partnered with an innovative automotive company to create a chatbot with AI in its core. Our AI-powered Customer Support bot presented a unique opportunity to provide excellent customer experience by aiding and eventually substituting manual counterpart of service. With the help of AI, the automated/self-assisted Customer Support can enable organizations to provide 24/7 service, eliminate tedious manual intervention thus enabling cheap and effective scalability. Our built and trained AI-platform automatically parsed the customer request/review/complaint, translate it to target language if needed, attribute the respective hashtags and depending on the allocation either automatically address the issue by compiling content-specific predefined response or redirect it to the corresponding department for further elaboration.

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