3back enables businesses to provide smooth customer experiences - for onboarding, processing, interaction and feedback - on mobile, desktop or voice assistant. With our communication tools the customer experience plays out remotely without adding friction.
3back platform is working side by side with your existing systems but can be integrated via APIs where necessary. Our platform is designed to grow and scale and work for businesses of any size.
3back helps businesses digitize, optimize, and automate their internal & external processes and customer interactions. Free your employees from wrangling across systems and process siloes for information. We automate these repetitive, time-consuming yet essential tasks with our bots.
Process analysis (current state)
Process design (future state)
Process implementation
Website Widget
Mobile App (White Label) or SDK
Backend Platform
AI Engine
Dashboard
Web Crawling
Screen scraping
API development
Conversational bots
Transactional bots
Higher service qualityn
Free employees from repetitive tasks
Better customer experience
Save cost and drive profitability
Mobile App (White Label) or SDK
Backend Platform
AI Engine
Dashboard
Feedback Management & Handling
Customer Care Center
System Integration / API Development
Initial check-ups
Screen scraping
Conception & Planning
Implementation
Roll-out
Project controlling
Higher retention and satisfaction
Constant exchange
Reduce time to action
Own the conversation
Collect more and relevant data